Tag Archives: Speaking

Episode 84: Stop Job Seeking and Start Networking | Tom Dowd, aka Transformation Tom, author of Displacement Day

Thomas Dowd talks about networking when you are job seekingThomas Dowd is the author of his book, Displacement Day. It’s about trying to recover from losing a job and going out job hunting. One of the things that I thought was very interesting was the way he would go about job seeking and how he recommends others do it as well. It’s the difference between networking and job searching.

Thomas Dowd, or Transformation Tom, is the author of “Displacement Day: When My Job was Looking for a Job…A Reference Guide to Finding Work.” With over twenty-three years of experience in the financial industry in management and leadership roles at the same organization, Thomas Dowd received the call nobody wanted: “We’re downsizing.” What could have been a devastating day, immediately turned into a journey toward his next book “Displacement Day.”

Zeb’s Take – Networking while Job Seeking

I really liked the fact that he brought up how to go about finding a job. Recently, I’ve been approached by a couple people who tell me that they’re looking for jobs. When they come up to me and they ask, “Hey, I’m looking for a job. I don’t have a job. Is there anything that I can do?” Desperately I want to try to help them in some capacity, but it’s tough to think of a way to do that. Sometimes I think of people that I might know to put them in touch with.

What Tom brought up in the interview was that instead of being a job seeker, instead of asking people for jobs all the time. Which actually can be kind of a weird feeling, because the person you’re asking, it feels a little uncomfortable because they want to help, but they can feel like they are in control of your destiny… it’s a lot of pressure and makes it a more uncomfortable conversation, I think. Where, if you look at it as you are networking with someone who could potentially give you a job, and not so much like, “hey I need a job, give me a job.” Instead, going in there and asking asking them questions about their business, what is it that they well, how do people get that job, how do they excel in that industry. By asking those questions it’s more of a relationship where you have two people engaging and discussing together. It’s more comfortable for the other people involved. It’s really a great way to think about job seeking and looking for jobs.

In the interview I mentioned that I went around the country, and check out Craigslist and just blast my resume out everywhere. Say, “Hey, I need a job! I need a job! I need a job!” I’m telling everyone, and it didn’t work for me. If I had gone about it differently and I had looked for ways to network with those people I think I would have had better results.

If you are looking for a job, follow Tom’s advice.

Now, go out there and find your success!

Find Out More About Tom Down and His BookThomas Dowd's book Displacement Day

Go to TransformationTom.com

Tom’s book, Displacement Day: When My Job Was Looking for a Job, is available in regular book form and ebook form on Amazon. Just search for the title “Displacement Day.”



  • “It wasn’t my communication skills, it was actually my confidence level. By gaining this confidence I learned to communicate much more effectively.”
  • “It’s not about getting the project done. It’s about building the right relationships with the right people to get the job done.”
  • “When I stopped trying to impress and start being myself I gained the confidence, I gained the skills, and I found a whole lot more success.”
  • “I had built the network, I felt really good about it, and I built it before I needed it.”
  • “Networking isn’t just checking off a box. It’s about building a true relationship. A mutual relationship.”
  • “Stop job seeking and start networking.”
  • “In these networking sessions, never leave it without asking the question, who else can I meet with? And run with it.”
  • “The important part of the network is that you start the process, but the network does the work for you if you allow it to.”
  • “As soon as I became a better teacher I became a better learner. By becoming a better learner I became a better teacher.”
  • “I believe in who I am, and more importantly, I believe in who I can still be.”

Dowd2      TomDowd

More From the Interview

Tom was a communications major at the University of Delaware. He graduated on a Friday and started work at a Finance company on a Monday. Worked there in several positions for over 23 years. When his company was taken over and went from a 28,000 person organization to a 300,000 person organization, he had to make a mental adjustment: decide if he was going to be swallowed up in the 300,000 person organization or did he want to make a difference. He joined Host Masters, a worldwide organization that helps to improve communication skills and leadership skills, it was that that boosted Tom’s confidence through the roof. It allowed him to do things within his own professional state, and within the organization to make a difference in the organization. He wrote a couple books while he was at that job. One was on his own transformation of becoming self aware and the other on public speaking.

“I was told for 18 years on my performance appraisals that I couldn’t communicate I was told that I have some issues with those skills: listening, yapping, not being clear/concise, not being confident in how I communicated with senior leaders. So I ended up joining Toast Masters, I found during a time, it wasn’t my communication skills, it was actually my confidence level. By gaining this confidence I learned to communicate much more effectively.”

In Toast Masters, he competed in these speech competitions. Twice he got as far as one speech away from the world semi-finals. He met many people who helped him in his journey of communication, confidence and leadership. He gained mentors. One of whom inspired him to write about leadership, success, and how to be a better speaker.

Screen Shot 2014-06-03 at 8.47.03 AM

“I became much more successful when I learned to be myself. Which believe it or not is where my confidence came from. I found myself trying to impress so many people at my job. When I stopped trying to impress and start being myself I gained the confidence, I gained the skills, and I found a whole lot more success.”

To clarify what he means by “Being Yourself.” He was learning to build trust and build relationships. Tom compares his work-self to his home-self. There’s the Tom who is sitting at the dinner table having a conversation with his family, laughing, joking, casual. It’s not about communication or confidence, it’s just being Tom. And then he goes to work, has a tie choking him around the neck, a white collar, get the job done, force the hand of the people around him, give them critical feedback whether they want it or not, who never missed his goals, never missed hitting his numbers.

He got lots of criticism. There were a few people who gained his trust. One of them talked to him and asked him about his relationships with the other people at the company. It helped him realize things he needed to change. He had a reputation as an uptight guy who gets the job done, but people were concerned about his leadership abilities.

Once a month he would pick up the phone and talk to somebody he didn’t know, and who were a couple levels above him in the organization. To push his comfort zone and to reinventing himself. He would tell them about what he’s been doing at the organization and what they’ve been doing. How they could maybe help each other. He became a better listener, a better business partner, became more successful because he stopped trying to impress people and just worried about the job. The people became more important to him.

“I became this push and pull man. I’m gonna push you when you need it and I’m gonna pull you in and figure out what you can do to help yourself.”

“It’s not about getting the project done. It’s about building the right relationships with the right people to get the job done.”

“I was trying to change people. What I really needed to do was change me to be who I wanted to be while still getting the best out of people.”

When he found out his company was downsizing, he said that phone call was almost calming. He has such confidence in the network he built, in the skills he had, in his vulnerability to learn from his mistakes and develop who he wanted to be, he says he saw the whole world ahead of him and said, “Okay.” He wasn’t worried.

“I had built the network, I felt really good about it, and I built it before I needed it.”

“Networking isn’t just checking off a box. It’s about building a true relationship. A mutual relationship.”

“Stop job seeking and start networking.”

Tom stopped asking for a job and started working to build his relationships with people in his network. He had to reinvent himself to them so they would know what he was looking for. Also, he says one of the biggest things he learned was don’t make assumptions. Because he assumed that people in his network, certain people, would support him – drop everything they’re doing to give Tom advice, give him a direction, a path. That wasn’t always the case He realized that they were too close to him. They knew exactly what he wanted and what he didn’t want. It was the secondary network, people who knew people, who had new conversations with Tom about what are you looking for? what do you want? and that led to the first chapter of his book.

By talking to his secondary network Tom realized that maybe he didn’t need to go back into the financial industry. Another assumption. He had the speaking stuff, this coaching, this training world that maybe he could turn into a job.

If you’re networking, instead of job seeking, there is no expectation. It takes the pressure away from the situation so they won’t shy away.

Tom says to have an elevator speech, whether you’re employed or not. Think about what do you want people to know about you. What is your greatest accomplishment. Have a 2 min, 5 min, 10 min version of who you are that you can share.

“In these networking sessions, never leave it, without asking the question, who else can I meet with, and run with it.”

Tom says, that’s when you see the spiderweb of network.

“The important part of the network is that you start the process, but the network does the work for you if you allow it to.”

That’s where you move past sympathy and into action.

He says, I had a little credibility issue as I was trying to coach and train people on how to write resumes and network while I was unemployed. I continued to do that while I was job seeking. I talked to people that had been looking for jobs for over two years. I found a lot of people who would not apply for a job because they met a few of the requirements, but they did not quite meet everything within the job description. He says the hiring manager put down the absolute perfect candidate, probably no one is going meet everything on that job description. He also recommends that have to differentiate yourself, all resume’s look the same. Make your story come alive. Your resume should read like a book. It is the introductory chapter, make people want to read the rest of the book.

“People are just too vanilla in their resumes.”

People always get frozen in these situations.

Always have a plan. Wake up like you have a job. Have a plan of attack for the day. Send emails, make phone calls, schedule and go to meetings. What is your marketing plan? What companies are you going to target?

Until someone offers you a job and you’re unpacking your boxes at that organization you need to continue job searching. When “I got my full time job offer, I was ecstatic, I told my wife, I came back upstairs to the laptop and I continued my job search until I had the official contract signed.” It wasn’t a lack of confidence that he’d get the job, it was how many times did things fall through before becoming official.

“As soon as I became a better teacher, I became a better learner. By becoming a better learner I became a better teacher.”

“I learned that I can be the person I want to be. I learned to be willing to be the student. I became a better listener. I became a better person, a better business partner.”

Anyone out there that considers themselves a failure. I would tell them to go back and revisit themselves. You shouldn’t be striving for perfection, you should be striving for excellence and really strive to make yourself a better person.

“I believe in who I am, and more importantly, I believe in who I can still be.”


Episode 56: Unique Selling Proposition | Jeff Krantz from KrantzTraining.com

Jeff Krantz is helping build better businesses and better sales processes for businesses across the country.  In this episode of the Defining Success Podcast, Jeff Krantz shares his expertise on developing a unique selling proposition and how you can use that to differentiate yourself in the marketplace and have your potential customers take notice.

Jeff Krantz lives each day with a deep sense of purpose. He integrates his contagious enthusiasm for sales performance with his experience of consulting Fortune 500 companies to deliver world-class training programs. His unique speaking and training style is not only fun and entertaining but is also saturated with proven strategies that send the participants of his seminars and keynotes away with far more than they expected.

Jeff Krantz Unique Selling Proposition

Jeff Krantz

Jeff Krantz wasn’t always sought out and surrounded by executive groups; he comes from a humble background, growing up in his family’s small business, where his first inklings of entrepreneurship were shaped. He eventually left the family business and went on to a successful career as a Financial Advisor.

In the beginning he got in front of groups of people to educate them on investment principles It was during this time where he discovered his deep passion for what he wanted to do in life, which was stand in front of people and share meaningful ideas that were going to help them to succeed in what they did. That planted the early seeds and desire to migrate towards a career path, a professional endeavor that would allow him to do just that on a full-time basis.

He took that leap of faith and now has the privilege to share ideas to help people to be more successful in their sales rolls and also help organizations to deepen client loyalty and deliver a superior customer service experience.

He is a jack of all trades in the executive world doing trainings, coaching, consulting, and speaking as he helps organizations build better businesses, developing better sales processes and focus on customer service excellence.  One area he focuses on is that each person or company has something to offer to each potential customer, the selling point is your uniqueness, what makes you, you.

Jeff explains the differences between the many hats he wears and services he offers in working with professionals and how there is a real art and science to delivering a dynamic workshop for adults. With Jeff’s specialty in the HR and sales world his presentations generally are focused on building customized programs or leading projects within the organization to positively impact the corporate culture of the company. Jeff is a trainer at heart, so most of the work he does is live classroom facilitation for sales audiences and customer service representatives.


Jeff shared the use of rockstar was a metaphor for simply being the best at what you do. One of the things Jeff has seen through his own personal experience and witnessed in the lives of others is the people that are the most successful in life, personally and professionally, truly have discovered what it is they are the best at doing and employ that talent, gift or strengths in their professional endeavors.





Jeff’s second book which the title continues with the same theme and more importantly one of the fun things about this book is it is not an everyday how to guide to deliver customer service. It has heart, it has motivation and some of the internal drivers needed that allow you to evoke employees to want to serve from within rather than just do what has to be done.


Jeff has heart and believes in serving. He is clear that when you serve someone, when you help someone, when you go that extra mile to really make their day and do something that is going to rock their world in a positive way, and do it sincerely, the results benefit us. We go home happier at end of the day if we serve wholeheartedly,

Obstacles are no stranger to Jeff.  One that we all face and question ourselves is “Do I really have what it takes?” No matter how successful you’ve been, everybody faces that giant in their life.  As did Jeff, when he went from leaving his small family business to being a financial advisor, but with confidence he drew from deep inside himself to rise to the occasion, and using that experience to help him when working with executives today.

Success for Jeff revolves around client relationships, working with the executive leaders of the company, HR leadership, the training managers to develop the solution that can be delivered, implemented and executed within the company that not only equips the employees with good information but positively impacts the culture of the organization,

A highlight in Jeff’s success was learning about a new industry and collaborating with executives to produce a highly tailored program that was a great value to the company that went on to win a publication excellence recognition.

Krantz Training

Krantz Training

His advice for entrepreneurs is also his favorite quote from Confucius ‘Choose a job you love and you will never have to work a day in your life.’ “After all, the most notorious an iconic CEO’s have a common denominator, these successful individuals; they all had a passion for what they did. The other side of that same coin is encouragement, don’t despise the days of humble beginnings.”  Jeff continued to encourage with the message to not give up on the journey you have, to find that job you love so you don’t have to work a day in your life. The road to success, is not a clearly marked or easy road. Enjoy the journey and find what makes YOU remarkable – your unique selling proposition.

Engaging Discussion Questions:

  • How can we service those people we come in contact with every day?
  • What are we on Earth to do?

Links to Great Stuff:

Successful Quotes:

  • “Choose a job you love and you will never have to work a day in your life.”
  • “I’m convinced that about half of what separates the successful entrepreneurs from the non-successful ones is pure perseverance…. Unless you have a lot of passion about this, you’re not going to survive. You’re going to give it up. So you’ve got to have an idea, or a problem or a wrong that you want to right that you’re passionate about; otherwise, you’re not going to have the perseverance to stick it through.”
  • “Forget your competitors, just focus on your customers.”

Special Requests:

Rate and Review the Defining Success Podcast in iTunes


Episode 44: Build a Buffer When Starting a New Business | Bridget Brady from TheVoiceGenius.com

Bridget Brady can help you make money online and can help you improve your voice for presentations. She discusses how to build a buffer when you’re becoming an entrepreneur and finding a realistic way to starting a new business.

Bridget Brady Starting a New Business Defining Success Podcast Zeb Welborn

Bridget Brady

Bridget Brady runs two successful companies, moreonlineincome.com and thevoicegenius.com. She is a speaker, trainer, author, singer, actor, voice expert, and a presentation and sales authority. She has also worked as an actor, singer and project manager in New York and Los Angeles.

Bridget was doing a lot of work in Corporate America.  She spent 15 years in Corporate American prison as a software developer and project manage and spent 7 years in Wall Street.  She worked in Wall Street during the day and was a theater girl at night.

Bridget left her job in Corporate America because she never felt fully-fulfilled and from 7 to 10 years it worked out really well and she like it, but after 7 or 10 years she started waking up with a pit of despair thinking about going into her cubicle for 10 hours.  She knew it was something she couldn’t do anymore and she thought to herself there must be a way to make money.

She knew she wanted to make money to live a lifestyle she loved and have the freedom to pursue what it is she wanted to do.  She stumbled upon the idea of starting a new business by owning her own Internet business and it gave her the freedom the way she thought it would.  She works from home, works when she wants to and doesn’t work when she doesn’t want to.

Bridget helps people make online incomes and she actually sets people up with affiliate websites, and helps them develop strategies to make money online.  Bridget meets a lot of people who think they can just jump into the online world and start making money right away, but that’s not the case.  It takes a lot of work to make money online.

If you talk to any of the amazing thought leaders and successful thought leaders in the market.  They will tell you that being an entrepreneur is not easy and it takes a lot of work.  The beauty of an online business is that it’s a 24 hour a day, 7 days a week and 365 days a year way to bring in money, but it takes a lot of work.

An online business is just like a brick and mortar business and it requires a lot of work to make it happen.  The difference between an online business and an offline business is there is much more freedom with an online business than a brick and mortar business.

Bridget encourages people who are interested in starting a new business online is to get a mentor.

Bridget Brady on the Defining Success Podcast Starting a New Business

Bridget Brady

Bridget Brady also  has a voice and sales training company.  Her business grew out of a gap she saw in the sales and training business.  She learned to harness her speaking skills and there are many classes and courses that will teach you how to sing and act.  She learned how to help speakers have a more powerful voice and how to use that voice to help sell their product and services.

The biggest mistake people make vocally is speaking and using their voice from their throat and having the voice initiate from their vocal chords as opposed to using their entire body and instrument to help them speak.  She hears a lot of people speaking from their throat.  That is the biggest mistake she sees people make.

The biggest mistake Bridget made was that when she started her entrepreneurial career was that she didn’t set up herself for success as an entrepreneur.  Starting a new business is not easy, when she started her entrepreneurial career she had been let go from her job and she had no buffer to start her entrepreneurial journey.

Bridget went through some difficult years and it was a difficult time for her.  For anyone who is thinking of becoming an entrepreneur, save money so you can have some money set aside to start your entrepreneurial journey.  A lot of the people who Bridget coaches make a substantial amount of money very quickly doing things online.

She is a real life full-time entrepreneur and she’s extremely proud.

Bridget Brady More Online Income the Voice Genius Starting a New Business

Bridget Brady

Engaging Discussion Questions:

  • Have you ever thought about being an entrepreneur?
  • How important do you think having a strong voice is in business?
  • Have you tried to make money online?  What are your thoughts on making money online?

Links to Great Stuff:

  • MoreOnlineIncome.com – She has helped 1000’s of people earn money online, 
    and can teach you to do the same!
  • TheVoiceGenius.com – Bridget Brady ~ aka, “The Voice and Sales Genius” is a Speaker, Trainer, Author, Singer, Actor, Voice Expert, Presentation and Sales Authority. She spent 10 years doing theatre in New York City, 12 years as an actor and singer in Los Angeles, as well as 15 years working as a Project Manager in Corporate America (including 7 years on Wall Street in New York). 

Success Quotes:

  • “My success is based on how many people I’ve helped.”
  • “Success is living a life of my choosing.”
  • “Entrepreneurs are changing the world.”
  • “Your vocal chords are about the size of a standard paper clip.”
  • “Find someone who is making money using the Internet…and have someone who knows how to make money online help you get started.”
  • “The Internet is a golf mine if you know how to extract the gold.”